COOLER MASTER NotePal Infinite Notebook Cooler Model R9-NBC-BWDW-GP

Comment:
I bought this item from another vender but wanted to inform you of the less than satisfying experience with this cooler. When I bought this item it was listed as having a optional usb hub that would expand the port to 4 usbs instead of the one it shipped with. After getting the product I called CM about getting the hub and was told that I was misinformed and there was nothing they could do. The vender said that they got the listing info from CM and I would have to take it up with them. I am left with a product that doesn't meet my needs and nobody will do anything about correcting the problem. I found the exact cooler with the 4 usb's but CM won't sell me one because of where I live. I am a paying customer. What does where I live matter? Now after 3 months the cooler broke and crashes my os to blue screen causing me to reinstall everything. I don't think that it is worth buying anything from a company who don't take care of there paying customers.